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Frequently Asked Questions

Klosen / Frequently Asked Questions
What are your current lead times

Currently our lead times are 5-6 weeks for most products supplied and installed. Some of our range is higher.

What colours are available

The full RAL colour range is available on all products, with metallics and textured finishes also available. Samples of all are available on request.

Are your doors top or bottom hung

All our sliding and folding doors are bottom running meaning there is no weight in the head of the doors. This makes sure that there is no deflection to anything above the doors.

When does a survey need to take place

Before we carry out a survey we would ideally need your openings to have steel/RSJ in place and your finished floor level needs to be clearly marked. This will allow us to comprehensively carry out your site survey as we will know exactly what to measure to. It is possible to carry out a survey without the opening being ready however the manufacturing sizes will need to be agreed and signed off before manufacture takes place.

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If you can't find the answer to your question, feel free to get in touch with us!

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